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Payment & Refund

Payment & Refund Policy

ACCEPTED PAYMENT METHODS

We accept major Credit Cards including MasterCard / Visa / Rupay / Corporate / Commercial Credit Cards (Domestic), Visa, Mastercard, American Express, Diners (International) & Debit Cards including MasterCard / Visa / Maestro / Rupay (Domestic)

We offer the convenience of online payment platforms such as CCAvenue, PayPal & Stripe

Direct bank transfers are accepted. Please find details on our website during checkout in checkout page.
All UPI Payments like Bhim Pay, Paytm, Phonepe, Gpay etc. are available.
We are not accepting Cash on Delivery (COD) as of now.

PAYMENT TERMS

All prices are stated in INR and are exclusive of applicable taxes, unless stated otherwise.
All prices are stated in INR and are exclusive of applicable taxes, unless stated otherwise.

Invoices will be provided automatically after completion of for purchases. They will include detailed information about the products, quantity, price, and payment date.

If you believe there is an error or discrepancy in the charges, please notify us within 48 hours of receiving the product. We will review the matter and make necessary adjustments if required.

REFUNDS AND CANCELLATIONS

Refunds will be provided in accordance with our Refund Policy. All refunds will be processed withing 7-14 working days to the customers preferred payment mode (Bank Account, Credit Card, UPI Wallet), or to Customer Wallet as per the option selected by customer. Post approval, we will process the refund within 7 business days and it will be credited to the original payment method within 7 business days. 

Please refer to our Cancellation Policy for detailed information on eligibility and procedures.

SECURITY AND PRIVACY

We prioritize the security of your payment information. All electronic transactions are encrypted and processed securely. Please refer to our Security Policy for detailed information on eligibility and procedures.

We respect your privacy and adhere to all applicable privacy laws and regulations. Your payment information will be used solely for processing transactions and will not be shared with third parties except as required by law. Please refer to our Privacy Policy for detailed information on eligibility and procedures.

If you have any questions or concerns regarding our payment policy, please contact our customer service team at e-mail us at queries@itsonlysaara.com.

We appreciate your cooperation and look forward to serving you